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Knowledgebase : VOIP
The SNOM Phone Wiki contains User Manuals and information about most if not all SNOM phone models. http://wiki.snom.com/Main_Page
The Polycom IP 335 is a popular model for mass deployment due to the large number of features and lower cost of the phone. The form factor of the phone is limited in size so the soft-key menu is used for more functions. To transfer a call, follow these ...
One of the most frequent questions we get is about transferring calls. There are two ways that calls can be transferred. WARM (ATTENDED) TRANSFER Places the current call on hold and initiates a call with the transfer destination to confirm whether the...
INTRODUCTION Jive Communications' web portal allows for sophisticated time-based routing configurations, as detailed in the Working With Schedules [https://wiki.getjive.com/display/COREMAN/18.1+Working+with+Schedules] page. By including the ability to pr...
Below are features common to business phone systems and instructions on how to access them. Use of these features is dependent on your phone and account settings, and some features may not apply to all accounts. ------------------------- VOICEMAIL ACC...
_Question:_ What are the charges for international dialing? Are these another line item on the monthly invoice? _Answer:_ International rates vary by country but Jive's rates are very competitive. Please refer to the following site for specific inform...
Here is a great layout of the Jive Voicemail Menu that will guide users through the different options to manage voicemail.
User Guide for Soundpoint IP331 Model Phone [http://jive.com/includes/downloads/phones/polycom-33X-quickuser.pdf] Quick User Guide for VVX 400 Model Phone [http://jive.com/includes/downloads/phones/polycom-vvx-400-quickuser.pdf] Full User Guide for V...
LOGGING INTO THE USER PORTAL Jive's online portal allows you to quickly access many features from your browser including Find Me/Follow Me, Click-To-Call, voicemail and more. Generally your email address is your JiveID and used to access your online por...
Below are the three easiest options for setting your Handset to forward to an external number such as your Cell Phone: Option 1: From the handset To enable call forwarding: Menu>Features>Forward>Contact:"Dial Number">Enable To disable call forwarding:...
CALL FORWARDING Forward your calls to another extension or external telephone number, such as a mobile phone. CALL TRANSFER Transfer a party with whom you are currently speaking to another person in your office. DO NOT DISTURB Send all of yo...